Contact Us

To report power outages after hours call the office number. The cooperative has a 24-hour emergency service available for your convenience. Once notified of an outage, our linemen will determine the source of the trouble and restore service as quickly as possible.

First check for blown fuses or tripped circuit breakers located inside your home, building or garage. Then check with your neighbors. Ask if their electricity is off, too. After completing the above steps, call the cooperative to report the trouble. Be prepared to give your name, the name the service is in, the service address and phone number.

The Adams REC office is closed for the following holidays:

New Year's Day*
Presidents Day
Good Friday
Memorial Day*
Independence Day*
Labor Day
Thanksgiving
The day after Thanksgiving
Christmas*

(*Or the first weekday immediately before or after the holiday)

If you have an emergency when the office is closed, please call the office number to access the call center.

At various times and for various reasons, Adams Rural Electric may need to contact our members. The information that you provide is our source of contact. If that information is incorrect, for example your phone number has changed or you no longer use your Post Office box, etc., we have no way of knowing unless you make us aware of the change. There is a place on your bill stub to make changes to your address and phone number. Just check the box on the front and make your changes on the back and return it to the office. You may also call into the office and ask for the Customer Service Department to make your changes. If you call in your information please be prepared to confirm your identity.

A correct phone number could be the means of avoiding disconnection of service. Throughout the year we attempt to call each consumer before disconnection. However, we can only use the number that is in the system for you, so if that number is not correct, we have no other recourse.

A correct address will help to ensure that you receive your bill. A forwarding address if you move off Adams REC lines will help to ensure that you receive your Final Bill, your Deposit and/or Membership Refund check, if applicable; as well as, your Capital Credit check(s) at the appropriate time.